Privacy policy

1. Data controller

Atlas and Aura, sole trader.
Phone: +44 20 3996 2021
Responsible person: Steevy Bourt.
E-mail : contact@atlasandaura.co.uk
Site : https://www.atlasandaura.co.uk

2. Data collected

Collection is limited to what is necessary:

• Enquiry forms: first name, last name, email, telephone, message and the details you choose to give about your journey or programme.
• Technical data: IP address, browser, session, pages visited.
• Cookies, where analytics are enabled — see section 5.

No sensitive data is collected.

3. Purposes and legal basis

We process your data to answer your enquiries, manage client relationships, improve the website and meet legal obligations. The legal bases are consent, performance of a contract, legitimate interest and legal obligation.

4. Data retention

Contacts: 3 years. Bookings: 5 years. Technical data: 1 year.

5. Cookies

Cookies are kept for 13 months maximum. Session or analytics cookies may be used, as may third-party cookies where external content is embedded.

6. Recipients and security

Your data is never sold. It may be shared contractually with technology providers, travel and football partners where you have consented, and public authorities where legally required. Hosting is provided through Netlify, with appropriate technical and organisational security measures in place.

7. International transfers

Some service providers may be located outside the United Kingdom. In such cases, adequate safeguards are ensured — for example, standard contractual clauses.

8. Your rights

Under the UK GDPR you have the right of access, rectification, erasure, objection, restriction, portability, and withdrawal of consent. For any request, please write to us. We respond within 30 days; verification of your identity may be required.

9. Complaints and changes

If you are not satisfied with how we handle your data, you may lodge a complaint with the supervisory authority. This policy may be updated at any time, and we encourage you to review it periodically.